VENTTABS.com Shipping Information – 2019 Update
Most orders are processed, handled and shipped within 24 hrs. from time of receipt. We ship Monday through Saturday (except for Holidays). Sat/Sunday orders will ship on Monday (unless USPS has a Monday holiday).
Please double-check the shipping address deliverable by USPS (United State Postal Service), we are not responsible for shipping to incorrect address and will not refund the postage due to customer incorrect address that causes a returned to sender or non-delivery. Please note you will be billed again for re-shipping if USPS returns your shipment as undeliverable and a second shipment must be made.
USPS First Class Mail includes a tracker number for your convenience, included in the email confirmation. Most shipments arrive in 2-3 business days in US, based on your zone, we ship from Fullerton, CA 92835. We rely on USPS Tracker to inform the customer and ourselves of a delivery. We are not responsible for merchandise stolen , lost , misplaced after USPS has delivered the parcel.
We also offer domestic USPS Priority Mail and USPS Priority Express Mail service, prices quoted at checkout page.
NEW FREE SHIPPING OFFER: USPS 1ST CLASS DOMESTIC SHIPMENTS ARE NOW FREE to 50 states and Puerto Rico.
Shipping outside the United States
1) USPS International First Class is available for Canada and Australia only. 2) We offer USPS International Priority or USPS International Priority Express for most other countries. The easiest & most accurate way to review shipping options is to proceed through the online checkout and all options will be presented (no credit card information required to obtain a shipping quote).
Please be aware that applicable duties and taxes will have to be paid upon arrival for many countries.
VENTTABS.com Returns & Refunds Policy
Several situations may cause a return of shipment to Vent Tabs.
Incorrect item or damaged in shipment – Simply notify firstname.lastname@example.org by email with your name, order number (from the packing slip), photo and reason and we will send the correct merchandise free of charge via USPS First Class .
Customer change-of-mind/cancellation after shipment has been processed or customer product selection error - We will accept a product return, but refund the credit card the product cost only (we exclude the original cost of postage – which is usually about $3 in US). Notify email@example.com email with your name and order number (from the packing slip) and reason. We suggest you send the goods with a tracking number service/USPS. We will issue partial refund upon receipt of the returned goods and notify the card holder within 3-4 days of processing. We do not issue an RMA or return authorization number to initiate a return. We do not manage returns/refunds via phone calls or faxes.
- eBay Customers : please follow the process as described on ebay.com. It requires a physical return and includes a document you download from ebay.com ( with customer and product ID ) . We will not process a return or refund without this process for eBay purchases.